Gray Areas Consulting is a communication and facilitation consulting business that guides individuals, groups, and organizations to clarity through explorations of complexity. Kelly Carter Merrill (principal) is a facilitator, speaker, educator, author, and coach. She specializes in facilitating difficult conversations about community building, diversity and inclusion, self-discovery, and leadership. She is a professor at the University of Richmond in non-profit studies and at Randolph-Macon College in communication studies.